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TERMS & CONDITIONS

By purchasing from this site, you accept these terms.

SHIPPING

Orders are processed and shipped from Monday-Friday (excluding public holidays). We endeavour to ship orders within 48 hours of ordering, with the exception of public holidays.

In the case that item is out of stock, you will be notified that there may be a delay in the shipment of your order.

This product will be shipped directly from Ball Balm & Co Australia. We use Australia Post to ship orders with delivery between 5-7 days.

Warning

All bodies are different so be sure to patch test first.

Refunds

We’re confident you’ll love the Balm Balm as much as we do, but if for any reason you’re unhappy with your recent purchase we will honour a 14 day money-back guarantee from the date you received the goods. Please get in touch with our friendly customer care team at theboys@ballbalmandco.com.au to organise the refund.

We request that you return your product via registered mail with insurance coverer as Ball Balm & Co is not responsible for lost or stolen packages during transit.

Disclaimer

All care will be taken to ensure your parcel is packed and sent safely, however we cannot be held liable for any damages or missing in transit parcels.

If you have any questions regarding your product please contact us theboys@ballbalmandco.com.au